Privacy Policy

Last updated: May 2025

1. Data Controller

Nexo Solar ("we", "us", "our") is the data controller for personal data collected through nexo.solar. Contact: info@solarnexo.com | Barış Mah. Barış Manço Bulv. No 49/A, Kepez, Antalya, Turkey.

2. Data We Collect

We collect the following personal data when you submit a contact or quote request form:

We also collect anonymised website analytics data (pages visited, session duration) via server logs.

3. Purpose and Legal Basis

We process your personal data to: respond to your enquiry (legitimate interest / contract preparation), provide you with a solar system quote (contract preparation), and send follow-up communications about your enquiry (consent). We do not use your data for unsolicited marketing without separate consent.

4. Data Retention

Enquiry data is retained for 3 years from the date of submission, after which it is permanently deleted. Customer project data is retained for 10 years in line with warranty obligations.

5. Data Sharing

We do not sell, rent or share your personal data with third parties except: our email service provider (for sending quotes), and when required by Turkish law. All processors are bound by data protection obligations.

6. Your Rights

Under applicable Turkish and European data protection law, you have the right to: access your personal data, correct inaccurate data, request deletion ("right to be forgotten"), object to processing, and withdraw consent at any time. To exercise these rights, contact info@solarnexo.com.

7. Cookies

Our website uses only essential cookies (session management). We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to use the site.

8. Security

All data is transmitted over HTTPS. Form data is processed server-side and stored securely. We implement appropriate technical and organisational measures to protect your data against unauthorised access.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available at nexo.solar/privacy. Significant changes will be communicated via email to existing contacts.

10. Contact

For any privacy-related queries: info@solarnexo.com or by post to the address above.